Tag Archives: News

Lastest Customer News

Ford looks beyond steel but says it's still a big customer
About 20 percent of the steel made in the United States is for the automotive sector, and the local mills in Northwest Indiana count automakers as some of their largest customers. "We're material-agnostics," spokesman Chris Preuss said. Aluminum has …
Read more on nwitimes.com

Workshop on Over-the-Phone Customer Service
“The informational course will cover specific telephone communication skills, provide tips when dealing with difficult customers, and talk about making every call count, among other customer service techniques and topics,” the center said in a press …
Read more on Big Island Now

Customer Care Manager
We are looking for a smart innovative Customer Care Manager for the Middle East. Based in Dubai, you'll be the person responsible for customer service both on and off line. To you – Customer Care is more than just sending a newsletter? Do you love to …
Read more on Emirates 24/7

Lastest Customer News

The era of the entitled customer: A recipe for creating amazing customer
For many years, a customer's experience didn't really matter all that much. A single bad experience might lose you a customer — or a handful of customers — through word of mouth, but companies didn't really care because they could drown out negative …
Read more on ZDNet

Customer reviews pump up B2B online conversion rates for 3M
Using ratings and reviews on its main dental products site helps 3M generate conversion rates five times bigger than product pages without customer comments, 3M marketing executive Keith Haig told attendees last week at IRCE 2014 in Chicago.
Read more on InternetRetailer.com

Westpac customer marketing chief: Social is a great way to start conversations
Social media is a great place to start conversations with customers on a new purchase journey, and also plays a vital role in recognising and responding to their needs, Westpac's customer marketing chief claims. Speaking at the Retail Financial …
Read more on CMO