Tag Archives: data

Unified Marketing Drives 42% Better Results in Transforming Customer Data Into

Unified Marketing Drives 42% Better Results in Transforming Customer Data Into
47 percent of marketers say that gaining a unified view of the customer is key to their long-term success, but only 14 percent of respondents claim a strong capability in that area. — The top three benefits of unified marketing, both perceived and …
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Customer Service Representative
Waco Transit is seeking a career minded individual for the position of Customer Service Representative. Experience in the passenger transportation industry is preferred, but not required. The qualified applicant must be able to provide excellent …
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Ooredoo wins three awards for focusing on customers
Doha: Ooredoo's focus on customer experience — which has been at the heart of its initiatives since the launch of the Ooredoo brand in Qatar last year — has received further recognition with three awards at the Annual Middle East Call Centre Awards …
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AT&T confirms inside job responsible for customer data breach

AT&T confirms inside job responsible for customer data breach
AT&T late last week confirmed that three employees of one of the company's vendors accessed personal data belonging to some of its customers for almost two weeks in April. The company did not say how many accounts were affected during the data breach …
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Six Ways to Make Customer Programs Work
Many companies invest a lot of time and money in customer programs and get almost nothing out of them. The dirty little secret is that the vast majority of these programs don't work. The two of us have seen evidence of this over and over in our work …
Read more on Gallup.com