Tag Archives: AT&ampT

AT&T confirms inside job responsible for customer data breach

AT&T confirms inside job responsible for customer data breach
AT&T late last week confirmed that three employees of one of the company's vendors accessed personal data belonging to some of its customers for almost two weeks in April. The company did not say how many accounts were affected during the data breach …
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Six Ways to Make Customer Programs Work
Many companies invest a lot of time and money in customer programs and get almost nothing out of them. The dirty little secret is that the vast majority of these programs don't work. The two of us have seen evidence of this over and over in our work …
Read more on Gallup.com