NSP cites customer good in coal pier buy
Nova Scotia Power has asked the provincial regulator to consider the benefits to customers of the company's $ 6.5-million buyback of the international coal pier in Sydney when deciding whether to penalize it for a delay in seeking regulatory approval.
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Avoiding Customer Service Chaos During Travel Disruption
When things are running smoothly for an organisation it's easy to believe that your customer service is operating like a finely tuned engine, however, its during times of customer upheaval and disruption that your service offering is truly put to the …
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